Only for the experienced. Inexperienced, stay clear - Master Control Operator NBCUniversal Employee Review

2.0
May 28, 2022
Recommend
CEO approval
Business Outlook

Pros

-Everyone was really cool and chill. -Cafeteria is in house, it's a little pricey, but if you're ever in a pinch it's there when you need it. -They offer you a relocation package if you need it. -If you're experienced and moving from one company to this one, this is the place for you.

Cons

-You have to pay back the relocation package if you're let go for any reason or quit within the year, or half of it within 2 years. -The location of the building I went to is in South Denver, a very rich area. Rent is sky-high. If you try to live further away for cheap, good luck. South Denver has terrible infrastructure, with only one highway going north and south, and another going east and west. Everything else you see on Google Maps is not a highway, and it's filled with stoplights, it'll take you 25-30 mins to get you anywhere within 10 miles during any time of the day from this part of Denver. -You're given very strict guidelines to keep your job. They advertise to companies about their 99.999% success rate. This means that you have about 5-8 seconds of blackout allotted per month. After that, you get put under review, and trust me, when you got companies spending millions on advertising and your job is to make sure those stay on air, you have to be razor sharp at catching it. Seems easy, right? Well, consider this, you have to manage between 10-21 channels simultaneously. That means you better hope you have reliable training if you're inexperienced, which brings me to the next point below: -Absolutely terrible training. I was told that there would be hands-on training during the interview, which was great because I had zero background in this field and I work best under those conditions, but after spending a couple thousand dollars trying to relocate there, turns out the training was not hands-on and hadn't been since Covid, not cool. The "training" itself consisted of terrible, out of focus smartphone photos, using Windows' photo album feature (where we spent most of the time watching him figure out how to use it) with conflicting information and vague detail, sometimes the trainer would go into a tangent giving too much detail that was unrelated to the position. It was the most convoluted training I've ever received, especially to someone who has zero experience in this position. -The job itself was incredibly daunting. Since I had no idea what I was doing with the inadequate training I was given, I kept screwing up, and I was incredibly stressed, I knew my job security was in jeopardy.

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5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Scheudling Super inclusive Great environment Helpful coworkers

Cons

Long hours although this typically comes with the job title

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

NBCUniversal is full of smart, funny, talented people who genuinely care about the work. I learned a tremendous amount there, especially about programming, production, audience strategy, brand management, budgets, talent, internal politics, and how a major media company actually functions when the glossy press release meets the spreadsheet. The brands are still powerful. NBC, Peacock, Bravo, USA, SYFY, E!, and the broader portfolio have real history, real audiences, and real cultural weight. When the company is aligned, it can move beautifully. You get exposure to major shows, high-level conversations, complex productions, and the kind of institutional knowledge you cannot really get anywhere smaller. It is also a place where you can build real taste and real judgment. You see what works, what almost works, what dies in a conference room, and what somehow survives three leadership changes and a budget cut.

Cons

The biggest downside is instability. NBCUniversal has been through major structural change, including the cable network spinoff into Versant, divestitures, reorganizations, and significant layoffs. That kind of uncertainty changes the job. You are not just doing the work. You are trying to understand which version of the company you work for this quarter. Decision-making can also be slow and heavily layered. There are a lot of smart people, but sometimes too many of them need to bless the same sentence, deck, cut, budget, or idea. The result is that good work can get sanded down, delayed, or rerouted through a maze wearing a lanyard. The company also asks people to do more with less, then less with less, then somehow make it feel premium. That is exhausting. Especially for employees who care deeply and are trying to protect the creative, the business, and their own sanity without being handed a map.

2
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