Guest Contact Center - Sales Counselor NBCUniversal Employee Review

4.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits, park tickets and discounts on Universal hotels

Cons

Expect high volume of calls. New hires work in the evening shift until closing

Explore other reviews about NBCUniversal

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Take care of employees and has a positive work culture.

Cons

Could have better pay and benefits

4.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

NBCUniversal offers an excellent work-life balance in a low-pressure, supportive environment with friendly colleagues. The projects are interesting and have an impact on a broad audience, and the company provides a stable workplace.

Cons

The pace of execution can be slow, strategic direction and priorities are not always clear, and opportunities for promotion and career advancement are relatively limited.

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