Bad experience - Customer Service Representative NBT Bancorp Employee Review

1.0
Nov 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Good customer relationship in this office.

Cons

Poor training. The job involved more responsibility than expressed during interviews. Pay was not adequate for job responsibilities and prior experience. Training outside the branch would have helped.

Explore other reviews about NBT Bancorp

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Very nice people and outstanding cafeteria

Cons

Sometimes not always most fun

4.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility with student associate placement in the desired LOB

Cons

Low pay in comparison to other bank internships

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