Overall- A great company - Customer Service Representative NBT Bancorp Employee Review

3.0
May 2, 2020
Recommend
CEO approval
Business Outlook

Pros

I really enjoy NBT Bank in the banking world. They are genuinely interested in their customers and their employees. You can find yourself interacting with executive members of the bank as they are out an about interacting and checking in on all of their staff. They do care about career paths and make efforts to help you follow desired paths.

Cons

Depending on your market, the management you deal with daily can make or break it. I found myself in a market full of drama, unclarity in my role, and promises of plans that fell through. It was stressful and disappointing.

Explore other reviews about NBT Bancorp

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Very nice people and outstanding cafeteria

Cons

Sometimes not always most fun

4.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility with student associate placement in the desired LOB

Cons

Low pay in comparison to other bank internships

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