It was OKAY - Customer Service Representative NBT Bancorp Employee Review

3.0
Oct 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Good co-workers, decent hours, got promoted after 2 years but still not much compensation for that. Work hours were decent depending on which branch, Saturdays on and off only 9-12, no Sundays.

Cons

Not feeling appreciated by upper management. Low pay for the stress you will endure, constantly cutting back FTE's to increase employees work load.

Explore other reviews about NBT Bancorp

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Very nice people and outstanding cafeteria

Cons

Sometimes not always most fun

4.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility with student associate placement in the desired LOB

Cons

Low pay in comparison to other bank internships

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