Decent overall, but some departments lacking - Call Center Agent NBT Bancorp Employee Review

3.0
Nov 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits, allows remote and hybrid work, yearly bonus

Cons

Team leaders often dismiss mental health concerns, when concerns are brought to HR, these are turned back around on the employee

Explore other reviews about NBT Bancorp

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Very nice people and outstanding cafeteria

Cons

Sometimes not always most fun

4.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility with student associate placement in the desired LOB

Cons

Low pay in comparison to other bank internships

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