If you join NCC Escrow - Forget any sales talent you have - and pucker up. - Account Manager NCC Group Employee Review

You will go through a rigorous training period learning the ins and outs of selling NCC's (mostly misplaced and useless) product , Escrow. You will start to believe that the things you are being taught will help you become a better sales person and through hard work and some clever thinking, you will be able to make some commission from saying all the right things on those B2B cold calls. Here's the reality - The management do not care about the content of your cold calls, your strategy, your research. They say they do, but they don't. They care about how early you come to work (unpaid). They care about how long you spend on the phone in minutes. They care about how puckered up your lips are in the morning. They even care about how 'corporate' your attire is. In all seriousness, you can be a success here but you have to be prepared to sacrifice your free time, your morals and your dignity. Some of the managers (Pod leaders) would behave as though they were acts in a poorly made remake of The Wolf of Wall Street. They would have you doing 'power hours', where they would stand a group of account managers up for an hour and see who achieved the highest call time. This was an exercise that quite literally made me worse at my job, and management made me do it regardless. The reason for this is that it doesn't actually matter how good you are at this job, they want to know how much you are willing to be a yes man. Slowly but surely they ween out the weak from the strong (in their opinion) until they are left with an account manager who is so dead inside that he/she is willing to bring a sleeping bag to work and sniff the seats of all the managers when they go home.