Employee - Customer Service NEOGOV Employee Review

Users say... "good culture and environment in my opinion" "People are nice and helpful" "Benefits were good" "Good work/life balance" "Meeting great coworkers." 

Users say... "little to no guidance, clear distinction between upper management and lower end employees, lack of communication between upper management and employees, lack of communication between teams, unrealistic quotas for a public sector business, Blame falls on BDAs when more should be focused on the Account Executives that the BDAs booked appointments for (More responsibilities should have landed on the AEs)" "A downside would be low salary for entry level position" "wish there was more focused trainings" "Frankly I don't have any Cons at this point(I've been here 8 months), Leadership is positive and passionate and we all feel it and so can our customers." "This is a remote work from home position and that is not for me."