Great Company Bad Management - Applicant Support Representative NEOGOV Employee Review

4.0
Nov 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Fairly relaxed environment. Not a call center. Although the managers are meh, they don't micromanage too much. Insurance, PTO. Gym Reimbursement $250/Year

Cons

The customer support management team is a mess. They constantly say one thing and do another. The quarterly bonuses are always dangled over your head and you never get an explanation of why you're getting the bonus you are. Team meetings are basically just an excuse for the director to yell at everyone. The training and support within the position are awful.

Explore other reviews about NEOGOV

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent work-life balance, excellent benefits, decent salary, true open-door policy, upper management/c-suite are amazing human beings.

Cons

There are no cons here.

3.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good friends Good commission structure Lunches Benefits were good

Cons

Bad work culture Favoritism Nepotism Small TAM (call the same accounts over and over) Poor communication Poor incentives Disconnect from higher ups

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