NEOGOV Rules - Customer Support Specialist NEOGOV Employee Review

5.0
Jun 4, 2024
Recommend
CEO approval
Business Outlook

Pros

I've worked a lot of call centers jobs, and I haven't seen a leadership team that actually cares about the entry-level people like NEOGOV does.

Cons

Most positions require you to come into the office

Explore other reviews about NEOGOV

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent work-life balance, excellent benefits, decent salary, true open-door policy, upper management/c-suite are amazing human beings.

Cons

There are no cons here.

3.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good friends Good commission structure Lunches Benefits were good

Cons

Bad work culture Favoritism Nepotism Small TAM (call the same accounts over and over) Poor communication Poor incentives Disconnect from higher ups

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