Customers come first - Customer Service NEOGOV Employee Review

Users say... "Great Culture and Interesting work" "People are nice and helpful" "Good work/life balance" "Benefits were good" "Meeting great coworkers." 

Users say... "The training and support within the position are awful." "little to no guidance, clear distinction between upper management and lower end employees, lack of communication between upper management and employees, lack of communication between teams, unrealistic quotas for a public sector business, Blame falls on BDAs when more should be focused on the Account Executives that the BDAs booked appointments for (More responsibilities should have landed on the AEs)" "A downside would be low salary for entry level position" "Frankly I don't have any Cons at this point(I've been here 8 months), Leadership is positive and passionate and we all feel it and so can our customers."