Disgusting Company - Customer Service Representative NEXON America Employee Review

1.0
Aug 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Youre working for a video game company I guess?

Cons

Literally the job is a wasteland of toxicity, simplicity, you cannot go up, you cannot think, you must follow a mundane script, you cant even actually give customer service.

Explore other reviews about NEXON America

5.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Good office, good people, good company events.

Cons

layoffs at the time morale was sometimes low

1.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice coworkers and vibrant office environment. Cool working for a company that I play their games

Cons

Absolutely terrible leadership and management. Understaffed, overworked, projects mismanaged then staff gets blamed for their inconsistencies and mistakes when we had minimal say in the planning and implementation process.

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