Not all it's cracked up to be - Operations NFM Lending Employee Review

3.0
Nov 19, 2020
Recommend
CEO approval
Business Outlook

Pros

The company boasted a strong culture, provided incentives and a "fun" office experience

Cons

Leadership in the branch was short sighted and more focused on profit than people. Corporate knew of opportunities within the branch but overlooked them since the branch was making money. No performance reviews, no raises, and success was more of a popularity contest or who "got there first". The goal was to close loans above all else, regardless of what was right and regardless of what made sense. People should never be put in a position to do something they are not comfortable with just to close a loan. And LO's should never be promised free reign when there are processes and rules in place FOR A REASON. During the pandemic we worked harder than EVER before, but were told we were "lucky" to have jobs.

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NFM Lending Response
5y
Thank you for taking the time to provide feedback. We are glad to hear that you consider our company culture to be one of our pros, as we work very hard to develop a culture that fosters an inclusive and positive work environment. It’s because of this focus on culture and employee engagement that we are surprised to hear this feedback, as this is not consistent with our practices. At NFM, our goal has always been to put our employees first as we believe they are our greatest assets, and have contributed to the success of NFM over the years. At NFM we pride ourselves on promoting training and advancement opportunities for our employees and can assure you that any advancement decision is based on job specific requirements. We also agree with you that success and profitability is a result of employee engagement and devotion to providing an excellent experience for our clients, which is why we have made Service and Teamwork two of our core values. These values are incorporated in everything we do including our numerous employee engagement events, annual awards and employee recognition programs. This has led to NFM being awarded with numerous Top Workplace Awards as well as receiving positive reviews from our clients. If you feel that your experience has been different from this, we encourage you to reach out to the Human Resources Department to address any additional concerns.

Explore other reviews about NFM Lending

5.0
Apr 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone involved in the recruiting, interview, and onboarding process was extremely helpful and professional.

Cons

I do not have any cons to report.

3.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is appropriate for job expectations.

Cons

Mircromanaged at the branch level.

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