Pros
Ability for lateral movement to other portals (in different states) and advancement in the corporate entity (advancement at most individual state portals is grossly limited by their small/lean size) Very laid paid work atmosphere and the ability to easily communicate with coworkers across the corporate environment Decent health and dental
Cons
Lacking in professional growth opportunities for employees. It is stated that tuition reimbursement exists, but in practice it was basically impossible to get approval for. "Budget constraints" were frequently cited as reason for not being able to offer other opportunities. Bonuses are given annually if the budget permitted, but were doled out by the GM subjectively based upon perception of worth and likeability. There was a significant disconnect between the governing corporate entity and the separately managed state portal, e.g. regarding management, policy & practices, benefits, business acumen, etc. Salary was grossly disproportionate to duties required and responsibilities held without opportunity for renegotiation Local management (NIC is the corporate entity to 30+ portals that are locally run and managed in a contracted state) was abhorrent. GM fostered a hostile working environment by allowing supervision to routinely behave in an aggressive and outright insulting manner to subordinates. Corporate and local portal policies were seldom followed or enforced at the portal level, resulting in deviation from industry best practices and unnecessary risks to portal maintained data and services
