NIC does wellness well! - Anonymous employee NIC Employee Review

5.0
Jan 24, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been sharing my work experience with friends and family and they keep saying, “I want to work there!” “Do they have any openings?” There are more than a few reasons they are envious. Let’s start with my work environment, it is super awesome, modern furnishings, great work spaces, awesome break room, free food and drink, ping pong, pool, a game table that is occupied every day with some serious gamers and even a new golf simulator. Our building is all glass and it resides in the woods, so I feel like I work in a treehouse. The landscaping is beautiful, there is a pond a few steps out the back door and seating to hang out and daydream, imagine, or collaborate with your peeps. I have medical and dental benefits that are paid for 100%. That benefit adds about 20K to my total compensation. I have a 401(K) that is matched 50% up to 10%. I have a membership to a first class gym near work and I pay less than the price of dinner for my monthly membership. I have wellness initiatives that are available to stay challenged. All of this because the culture here at NIC is to be well. If you are well, you will be more effective at your job. I get that. The culture here is unique. We all have our distinctive skills that we bring in each day and we are able to use them to make a true impact. There is no micro-managing, there is challenge and innovation, and collaboration. There are no reports due that are never read and the parking lot is a ghost town by 5:30. Why, because this commitment to work-life balance is considered – wellness! 80% of my decision to take a job is about the employees. After all, you are stuck with these people 8 hours a day, right? My work group is very talented, hard-working and they are a cohesive team that can also play together when it is time. Social justice is also very important to me and the culture at NIC is to set aside time to make the lives of others better. There are several opportunities to engage in those types of activities and a huge variety available. Paid time off is not split into sick and vacation; so, those that are well, have more time to refuel! Do you see a thread here?

Cons

Sometimes I miss out on the delivery of the bananas in the kitchen. Apparently, techies dig potassium.

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NIC Response
9y
I’m glad to hear that you are happy at NIC. One of our founding principles is to be the best place employees have ever worked, and we truly believe that if our employees are happy, they will produce great work. That’s why we are committed to offering you great benefits, great culture, and a great work environment. Thank you for spreading the word about NIC!

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5.0
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Pros

Friendly/Helpful employees. Schedule and salary.

Cons

I do not believe there are any cons.

4.0
Oct 22, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall, NIC is a company that cares about and supports its employees. I have a great work/life balance with a flexible schedule and ability to work remotely when needed. They are willing to send (relatively) junior resources to conferences that other companies would normally send high-level executives. The federal group is a pretty small and very collaborative team that enables everyone to both lead and support opportunities. Also, health insurance is covered by the company which is amazing.

Cons

Overall, I think NIC is behind in technology trends. They primarily focus on custom builds for each agency/project, which, considering their customer base of over 25 states and several federal agencies, is a costly strategy. By creating a different solution for each customer, NIC is investing more time and effort than would be necessary if they adapted a shared services model or used SaaS platforms that most agencies and companies are shifting towards. Because each state and federal agency is treated separately, NIC also uses different management approaches for each customer. This could work if there was an overarching approach that was adapted on a per customer basis, but instead there is no single set of governing principles resulting in a disjointed management approach. They are also pretty niche in capabilities in that they focus purely on using their no-cost model for citizen-facing services. This works for many cases - but not all - and they struggle to adapt/to be open to using other basic contract types like FFP and T&M. As a result, opportunities are fairly limited because they must meet very specific criteria.

4
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NIC Response
7y
Thank you for the taking the time to share your perspective. We are glad to hear your experience at NIC has been positive. As you know, our employees are our most important asset and we strive to ensure we are the best place they have ever worked. Throughout our history, we have evolved as technology has evolved. We have advanced from dial-up technology, to the first mobile app for government, to delivering the first Alexa skills for government. Today this includes a balance between custom development, platforms, and standalone technology products – all designed to deliver innovative solutions that create efficiencies for government and the people they serve.
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