Training and hybrid work overshadowed by micromanagement and low pay - Call Center Reservationist-Outsourced NJ TRANSIT Employee Review

3.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Consistent work, Great Training retraining if necessary.Hybrid work

Cons

Micromanagement is out of control. Constant coaching for mistakes. They dont pull you up for the things you do right just knock you down for what you do wrong constantly. Pay is very low , you work 365/7 no holidays off. Must put in for vacation months in advance. Never do you get raises $ 18.00 ph is all that you get. Must pay for own internet and have your own equipment

Explore other reviews about NJ TRANSIT

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Really good people to work with.

Cons

Work can be mondain at times.

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Reliable paycheck. Good benifits. Nice 7:30-4pm schedule, plenty of parking

Cons

Superintendent displays massive favoritism when distributing overtime. also targets employees based on their feelings. Upper management seems to not know or care,

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