Customer Service - Anonymous employee NJM Insurance Employee Review

3.0
May 11, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free soup, as always; PTO time, training depending on the department and what direction your career is leading you

Cons

Understaffed, so the PTO time you do have may not even be worth it; extremely micromanaged for a call center

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5.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Great department and work life balance

Cons

No options of full time work from home

1
2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, Good benefits, Cheap lunch.

Cons

No downtime, Very small PSL,Every two weeks calls are listened and critized nothing is perfect for them.

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