I have worked for 2 of NJM offices and things are done differently in both although it's one company - Customer Service NJM Insurance Employee Review

2.0
Mar 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Forming lifelong friendships with co-workers, benefits, and pension. The ability to transfer between offices.

Cons

Things are routinely run differently amoungst offices. The main office has the fortune of having upper management present so things run much more smoothly than the satellite offices. Only having been employed for the company a few years I was giving tips to the management in the satellite office on how to do things. It was very poorly managed and disorganized. Most of the employees weren't happy in that department. Getting time off is next to impossible. At will employer means keep your mouth shut and never go against management.

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5.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Great department and work life balance

Cons

No options of full time work from home

1
2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, Good benefits, Cheap lunch.

Cons

No downtime, Very small PSL,Every two weeks calls are listened and critized nothing is perfect for them.

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