Toxic Environment - Customer Service Representative NJM Insurance Employee Review

1.0
Apr 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent pay and good benefits but you will sell your soul for them.

Cons

I had a gossipping supervisor who loved to spend a tremendous amount of time talking trash about other employees behind their backs. In general it was a very negative environment. The place is rife with extreme favoritism, micromanaging supervisors, and excessive workloads. Many fellow employees died in their 50s and early 60s. I have no doubt that the toxicity (which is prevalent throughout the entire company) contributed to their demise. I had hoped to retire from there one day but finally realized that I might never live long enough to do so because of the extreme stress I was constantly feeling. I now work at a wonderful company where the atmosphere is calm, no one is breathing down my neck 24/7, and I am finally at peace!

Explore other reviews about NJM Insurance

5.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Great department and work life balance

Cons

No options of full time work from home

1
2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, Good benefits, Cheap lunch.

Cons

No downtime, Very small PSL,Every two weeks calls are listened and critized nothing is perfect for them.

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