Was okay now becoming a nightmare for parents - Customer Service Representative (CSR) NJM Insurance Employee Review

1.0
Oct 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Some very talented people who should be treated like gold.

Cons

Almost everything at this point. The vibe is very negative and low. Technology issues rampant. Lack of continued education Disorganization throughout the company

Explore other reviews about NJM Insurance

5.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Great department and work life balance

Cons

No options of full time work from home

1
2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, Good benefits, Cheap lunch.

Cons

No downtime, Very small PSL,Every two weeks calls are listened and critized nothing is perfect for them.

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