Great job to coast at. Not great for future prospects. - Service Desk Technician NKC Health Employee Review

2.0
Apr 13, 2024
Recommend
CEO approval
Business Outlook

Pros

- Relatively easy job for the pay. - very low reliance on metrics, call review or oversight. (Can also be a huge negative) - more focused on what you know and less on certifications/education

Cons

-Low performing employees not held to any standard and not responsible for fixing their own mistakes - Very little feedback areas for improvement - opportunities for advancement non-existent until significant time on Service Desk -inconsistent messages on expectations and repercussions for missed deadlines on certification and education - limited ability to expand knowledge base because of lack of trust from escalation teams (justifiable because of previous points)

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NKC Health Response
2y
Having a good workplace culture is something we value. Career advancement is important to us and we have many programs in place that focus on career ladder for those who make efforts to advance their skill set. We hope you shared this information with your supervisor and/or HR. I will pass your comments along for consideration to help us improve. Thank you for your feedback.

Explore other reviews about NKC Health

5.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exceptional support from upper leadership with consistent effort to actually understand frontline workers. For a large hospital it feels like a small town where you really know people. Many rewards for taking care of patients.

Cons

Health insurance has its limitations but that seems to be the norm for hospitals nowadays.

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NKC Health Response
2w
Thank you for your review. We are glad that you find your job rewarding! It is employees like you who drive our mission of helping people live their best lives.
1.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The doctors are great. Management is retaliatory and unqualified.

Cons

Management and HR are a total joke. Pay is terrible. Do not respect employees, look for any reason to fire people. Care more about revenue than patient care. Care more about having a body than a qualified and dependable worker.

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NKC Health Response
5d
We want to assure you that all employees are compensated according to the pay and benefits package that was mutually agreed upon when employment began. We take concerns about workplace culture seriously and encourage an environment of mutual respect and professionalism. We thank you for your 10 years of dedicated service and wish you future success,
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