Don't work for the Service Dept - Service Technician NPI Employee Review

2.0
Dec 26, 2016
Recommend
CEO approval
Business Outlook

Pros

No pressure to clock in on time They dont mind giving you Overtime, so if you need extra cash, it wont be much of a problem to do here. Cant say if this is a pro or not but you can learn a lot here, but if training and direction was done properly, you will learn a lot faster and have a better sense of purpose.

Cons

Too many occurrences where things slip through the cracks. Reactive more than proactive environment You always have an uneasy feeling that you will be fired someday, depending on how the manager or supervisor feels on a particular day (Seriously, Bipolar people are the leaders in this company) Management will rain down on you without no investigation first to see if you really did screw up something or not. Most of the time they're wrong and just play a blame game No growth opportunities, and you're left with a sense of unworthiness as the days go on The environment is repressive and oppressive, It's almost like they want you to walk with your head down You have to dumb yourself down to be able to socialize with an abundant high school mentality within the group. Nepotism Field Techs go out and dont have all the parts they need to complete an install Customers can throw you under the bus if they had a bad day whether or not you were nice to them on the phone. Fist Fights between employees I can go on and on about the cons with this company, but think of everything bad that can go on within a company and it has happened here.

Explore other reviews about NPI

5.0
Jul 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Very understanding company, and great place to take your skills to the next level.

Cons

Nothing negative to say about NPI

4.0
Oct 3, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best place I’ve worked for the environment and team. There’s a lot of room for growth if you truly seek it out

Cons

The pay could be more competitive

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