Great people hindered by absent leaders and legacy processes - Principal Consultant NTT DATA Employee Review

3.0
Jun 9, 2014
Recommend
CEO approval
Business Outlook

Pros

NTT DATA Americas has great people with a can do attitude who seek to truly be "global IT innovators" for enterprise IT clients. HQ in Tokyo is making inclusive culture changes, but Americas is still really 6 legacy companies yet to be fully integrated- Keane, Revere Group, Intelligroup, AgileNet, Vertex, and MISI. Client Delivery and Sales Managers are very knowledgeable about business technology trends like cloud, mobile, etc. Support for clients is excellent.

Cons

Legacy issues of 6 separate companies persist since 2011 because senior leaders are great sales guys with zero focus on delivery leadership and operations integration process improvement . External company portrayal is 'high end consultant' but internal behavior is low end IT staffing agency, with a "do as we say, not as we actually do" attitude in front of clients. VPs do not communicate and when visible appear to be empty suits. Internal organization is confused with little team vision, strategy and process execution by leadership. Managers are most concerned with shoveling resumes to stick at account because advancement is through growing NTT team at client site. Employees must 'work harder not smarter' because senior managers talk leading edge talk but are really stuck in 1999 and refuse to actually 'walk the walk' to optimize IT productivity to 2014 level.

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5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours New opportunities to work on

Cons

The project here are really work intensive

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is rising the ranks as they are combining all of their internal business teams and processes as well as they are capable of.

Cons

You are a number. The family dedication of 'doing whatever it takes to get the job done' is gone, as new management has come in and made everything a calculation. They have slashed every US job they can, and if you're in the EU and your role can be sent to India, you are next. If your individual math doesn't add up for longer than 2 weeks, you'll be on your way out. If you are on vacation, you are also questioned about that math not adding up. Just added a bench process to get everyone infighting for roles they aren't appropriate for and dragging out their personal needs. A select few are exempt, even though the bench process isn't fully working or completely understood. Reporting structures are all in flux and everyone is 3 months into the year without identified goals or team reporting set for the year.

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