Out-of-touch Upper Mgmt + Unrealistic Customer Expectations = Triple Exodus of 20+ Lvl1 & 2 Support Staff - Infrastructure Engineer NTT DATA Employee Review

1.0
May 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Paid Paternity Leave, Comprehensive Skills Training Classes, Prestigious Fortune 100 Title.

Cons

Upper management is completely disconnected with customer needs and is incapable of making qualified hires. Their onboarding process is convoluted and overcomplicated that needlessly duplicates efforts, further extending the amount of time you're unable to perform your job. You are scrutinized beyond belief. Management expects each individual to perform the job of three salaried employees whilst paying the minimum rate for the position.

Explore other reviews about NTT DATA

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours New opportunities to work on

Cons

The project here are really work intensive

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is rising the ranks as they are combining all of their internal business teams and processes as well as they are capable of.

Cons

You are a number. The family dedication of 'doing whatever it takes to get the job done' is gone, as new management has come in and made everything a calculation. They have slashed every US job they can, and if you're in the EU and your role can be sent to India, you are next. If your individual math doesn't add up for longer than 2 weeks, you'll be on your way out. If you are on vacation, you are also questioned about that math not adding up. Just added a bench process to get everyone infighting for roles they aren't appropriate for and dragging out their personal needs. A select few are exempt, even though the bench process isn't fully working or completely understood. Reporting structures are all in flux and everyone is 3 months into the year without identified goals or team reporting set for the year.

6
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