Great but needs work - Data Center Technician NTT DATA Employee Review

4.0
Mar 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and bonus ranges, they hire at or above most other DCs in my area 2-2-3 Working schedule with built in OT Work life balance is fantastic, typically few call outs unless planned shift coverage. Shift differential for day shift (If you are on 12 hr shifts) and night shift Lots of lateral or upward mobility. Plenty of employees move between departments and/or are internally promoted. Constantly expanding and gaining new clients so plenty of opportunities. Several different employee resource groups with regular meetings and events plus leadership is very involved in the growth of these groups.

Cons

Upper leadership is disconnected from ground level workers. Lots of repeat complaints by employees that aren't addressed properly and leadership often seems dismissive/apathetic to these issues. Leadership seems to put financial priorities in the wrong places. ie spending several million on face lifts for buildings for looks rather than investing more into quality of life for employees. Lack of standardization across the company. The company has grown fast and absorbed other companies, leading to policy/training/onboarding issues across the company. These issues are slowly being addressed, but not fast enough for the surge in new positions. Lots of bloating/overlap in software/apps and improper SSO leads to a lot of repeat work and needing to log in/2FA several times a day just to put the same information in 3 different places.

Explore other reviews about NTT DATA

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours New opportunities to work on

Cons

The project here are really work intensive

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is rising the ranks as they are combining all of their internal business teams and processes as well as they are capable of.

Cons

You are a number. The family dedication of 'doing whatever it takes to get the job done' is gone, as new management has come in and made everything a calculation. They have slashed every US job they can, and if you're in the EU and your role can be sent to India, you are next. If your individual math doesn't add up for longer than 2 weeks, you'll be on your way out. If you are on vacation, you are also questioned about that math not adding up. Just added a bench process to get everyone infighting for roles they aren't appropriate for and dragging out their personal needs. A select few are exempt, even though the bench process isn't fully working or completely understood. Reporting structures are all in flux and everyone is 3 months into the year without identified goals or team reporting set for the year.

6
See reviews by: Helpful|Rating|Date|All