Bring your Hazmat suit because this is a toxic work environment - Counselor NUWAY Employee Review

1.0
Sep 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Coworkers are passionate and you will trauma bond with them. The clients are great. The compensation is decent.

Cons

NUWAY is a fantastic example of how everything flows from leadership. You have a great model, passionate employees and plenty of people in need to help. Okay, sounds like a recipe for a really special work environment where lots of people can be helped. Except you have management that aren't supportive, they don't listen and seem to enjoy creating unnecessary stress for their employees. I've seen and experiencing first hand gaslighting attempts by managers. It's always fun when you get express permission to do something and then later get reprimanded by the person who gave you the permission and their boss where you feel like you're in an interrogation and when you can produce the e-mails to show you're right they get offended. The worst part is you have to show up everyday in that insanity and then try to model for you clients healthy behaviors. I suppose it is a great opportunity for the therapist or counselor to practice coping skills.

Explore other reviews about NUWAY

5.0
Oct 14, 2025
Recommend
CEO approval
Business Outlook

Pros

I have gained lots of experience while employed here. Great benefits.

Cons

Not enough support staff to cover hours needed.

1.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

The clients and honest employees (counselors, techs, and PRSS)

Cons

The PR spin Nuway created about the Kare 11 exposé was not accurate. Leadership from the VP level and up all knew what they were doing was unethical, and many employees voiced serious concerns, yet they continued directing outpatient counselors to bill in what they referred to as a "gray area" so the upper leadership circle could continue taking in hundreds of thousands of dollars in salary and bonuses, and enjoying luxury company cars and travel on the company dime. If all of that weren't bad enough, the culture was toxic and felt like real life Survivor, complete with cutthroat drama and backstabbing. Clients and honest employees are the ones who lost in this equation. Other employers should be wary of hiring leaders that were involved with Nuway the past few years because all of the good leaders left when their ethical concerns were dismissed. Leaders who stayed are complicit. Prospective employees should run for their lives and avoid this ticking time bomb. This is a red flag you don't want on your résumé. The leaders who created the toxic culture should be named: CEO David Vennes CFO Tom Meier CCO Kenneth Roberts CCRO Monique Bourgeois CSO John Miller VP Angela Hansen VP Lindsay Gephart VP Shelley Skarda VP Ryan Clukey VP Heather Anderson VP Amy Dellwo

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