Please beware - LADC- Counselor Full Time NUWAY Employee Review

2.0
Aug 17, 2023
Recommend
CEO approval
Business Outlook

Pros

The only reason I am giving this review two stars is because of the coworkers I had. They all work incredibly hard and I would not have gotten through my time at NUWAY if it weren’t for them.

Cons

NUWAY will tempt you with great benefits, PTO, etc. HOWEVER, within the past few months, it has been hard to ignore NUWAY no longer cares about its clients or employees, only about keeping numbers up. I took some time off due to mental health concerns and was ambushed by HR, forcing my group to disband and demote me to a non-case carrying role. I had no say in disbanding my group. NUWAY encourages “self-care” but doesn’t ACTUALLY want employees to take time for themselves because it will be “hard on their group.” I began working for NUWAY as in intern in 2021 and it is so sad to see how far they have fallen. Clients who are inappropriate for IOP are admitted despite employees voicing concerns or feeling uncomfortable. Everyone there is stressed and burned out and all NUWAY does is buy you ice cream or give you a small gift bag that says your work matters. Clinicians are expected 36 hours of client contact a week, which does not include documentation, collateral calls, etc. No matter how much money they may offer you, the workload and upper management turning a blind eye to issues like these make it absolutely not worth it.

Explore other reviews about NUWAY

5.0
Oct 14, 2025
Recommend
CEO approval
Business Outlook

Pros

I have gained lots of experience while employed here. Great benefits.

Cons

Not enough support staff to cover hours needed.

1.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

The clients and honest employees (counselors, techs, and PRSS)

Cons

The PR spin Nuway created about the Kare 11 exposé was not accurate. Leadership from the VP level and up all knew what they were doing was unethical, and many employees voiced serious concerns, yet they continued directing outpatient counselors to bill in what they referred to as a "gray area" so the upper leadership circle could continue taking in hundreds of thousands of dollars in salary and bonuses, and enjoying luxury company cars and travel on the company dime. If all of that weren't bad enough, the culture was toxic and felt like real life Survivor, complete with cutthroat drama and backstabbing. Clients and honest employees are the ones who lost in this equation. Other employers should be wary of hiring leaders that were involved with Nuway the past few years because all of the good leaders left when their ethical concerns were dismissed. Leaders who stayed are complicit. Prospective employees should run for their lives and avoid this ticking time bomb. This is a red flag you don't want on your résumé. The leaders who created the toxic culture should be named: CEO David Vennes CFO Tom Meier CCO Kenneth Roberts CCRO Monique Bourgeois CSO John Miller VP Angela Hansen VP Lindsay Gephart VP Shelley Skarda VP Ryan Clukey VP Heather Anderson VP Amy Dellwo

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