Pros
Some genuinely talented coworkers who care about doing good work. Benefits are decent, and the mission of the company could be meaningful if the internal environment supported employees.
Cons
As a Training Specialist, I routinely worked extremely long hours, often without breaks or lunches, especially during new cohort training. The workload is unrealistic, and instead of addressing the root cause, management piles on meaningless meetings and busy work that do nothing to support the team or the trainees. Leadership frequently pits team members against one another and against operational leadership, creating an unnecessarily competitive and tense environment. Collaboration suffers because people are pressured to protect themselves rather than work together. Communication is also inconsistent and unclear, which leads to confusion and frustration. The culture also feels unsafe for women, not because of the women who work there (many of whom are supportive and professional), but because the environment as a whole enables divisive behavior, favoritism, and dynamics that make it difficult for women to feel respected or secure. The issue stems from poor leadership and a lack of accountability, not necessarily from employees themselves. Work–life balance is practically nonexistent, and the pay does not come close to matching the demands of the role. Burnout is treated as normal and expected. The overall culture feels unsupportive, disorganized, and dismissive of employee well-being.