I am so happy I made it out!!!! - Customer Care Specialist Natera Employee Review

1.0
Sep 2, 2016
Recommend
CEO approval
Business Outlook

Pros

None really but they do offer benefits and hot lunches during M, W, F. They offer snacks too, just have to get there before all the greedy people eat them up (:

Cons

-Managers don't know how to properly manage workers; they also tend to micro manage a lot -Upper level management can be rude and lack people skills that are required to run a company -Cliquey environment throughout the company -Which results in lazy people getting hired into management, that have no prior experience and manage like mini tyrants -No opportunities for growth. Most of us in the support level jobs had degrees from Universities but they most often choose to hire externally than within the company -Currently going through an expansion to Austin that made me and my coworkers fear for my job security -Pay is not sufficient for anyone to be able to survive in the SF Bay Area

Explore other reviews about Natera

5.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pay and benefit is good work with high talented team set for real science

Cons

different standard and management style in different team growing pain from fast expansion priorities shift frequently

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, pay, and catered lunch orders every shift. Company currently growing and seeking to expand its operations. Will learn plenty in lab with the training--opened my eyes to how biotech industry can work with this being my first professional role.

Cons

Fast-paced environment with less consideration for slower coworkers, coworkers that felt cliquey, and management that seemed distant and unapproachable. Getting along with coworkers was the toughest part for me. Some coworkers seemed unapproachable. Had trouble feeling a sense of belonging on the team with seemingly constant critique about my performance with very little mentioning of people seeing improvement.

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