This by far is one of the most unethical companies I have worked for in terms of billing practices, compensation plan revisions mid quarter that negatively affect the sales force and not paying commissions that were rightfuly earned based on billing technicalities.
If you're interviewing, you need to reach out to a few sales people around the country and ask how many thousands of dollars they're out in commissions this quarter based on tests not being submitted to insurance plans due to the billing department's lack of follow up. Ask about the constant change in point allocation for each quarter's commission plan and how they conveniently change them and are pondering rolling over a quarter's sales knowing it is not a equal comparison for commission payment.
Upper management at this company does not respect the salesforce and it is evident quarter after quarter as they plan games with commission plan and payments.
The billing practices have put us at a clear disadvantage within many territories with large clinic systems as they continue to submit astonishingly high list prices to insurance companies without any movement towards in network plan status. Out of pocket billing of state insured patients is common place and should have been nixed long ago. Upper management is filled with embarrassingly immature and inept "leaders" who fill positions with cronies of the same caliber. The bottom line is the company wants one thing only and it's to ensure that upper management receives a handsome payday on their stock distributions. All others be damned.
