Innovative and revolutionary products, lacking leadership - Anonymous employee Natera Employee Review

the lab operations management is a joke. The managers and director who have been working in this company for a couple years, have limited leadership capability to support the bottom line towards the next phase of product growth. Heard whines that important decisions were made by sales/marketing (or even R&D), however, literally these folks are incompetent to be critical decision makers, nor to establish a good working relationship with the other leaders effectively to work out win-win scenarios, so that lab staff won’t be the victims for those decisions. they do not appear or actively engage to the routine cross-functional project meetings. They send their lower rank staff to work with the other teams, yet they spend their work hours either from home, or excused themselves from meetings due to long commute, etc. Favoritism plays a huge part in here, as these folks, despite these behaviors, still able to get their pay raised and/or promotion, rather than being put into performance improvement plan. often times, the resolutions of their issues are to get new hires to fix instead of looking to fix issues themselves - another example of incompetency despite they are in senior management levels and pretty well compensated