Customer Support Agent - Anonymous employee Natera Employee Review

2.0
Mar 26, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent leadership, creative and responsible Director

Cons

Hires immature leadership, still involved in a Click, not allowing fair advancement. Employees with more seniority and a much higher production, over looked for a more Buddy like system

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Natera Response
10y
Thank you for your feedback. This year, we conducted manager training at all levels of management and are constantly developing targeted training programs for key positions at Natera. As for the perception of cliques, there are groups of employees that have been working together for many years. We believe that these relationships helped build the company that we are today. That being said, our HR team conducts ongoing reviews and performance evaluations that handles promotions and advancement. Please take advantage of our HR Business Partners to discuss your advancement opportunities.

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5.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pay and benefit is good work with high talented team set for real science

Cons

different standard and management style in different team growing pain from fast expansion priorities shift frequently

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, pay, and catered lunch orders every shift. Company currently growing and seeking to expand its operations. Will learn plenty in lab with the training--opened my eyes to how biotech industry can work with this being my first professional role.

Cons

Fast-paced environment with less consideration for slower coworkers, coworkers that felt cliquey, and management that seemed distant and unapproachable. Getting along with coworkers was the toughest part for me. Some coworkers seemed unapproachable. Had trouble feeling a sense of belonging on the team with seemingly constant critique about my performance with very little mentioning of people seeing improvement.

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