Okay - Customer Care Specialist Natera Employee Review

3.0
Oct 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Free food 3/5 days Nice team environment

Cons

Disorganized processes Too much work for the pay

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Natera Response
10y
Thank you for your feedback. If you haven't already, please share your ideas to improve processes with your manager, as well as sharing concerns for your work load. We can only improve our processes when employees who are impacted by them share their experience and work together in creating improvements.

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5.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pay and benefit is good work with high talented team set for real science

Cons

different standard and management style in different team growing pain from fast expansion priorities shift frequently

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, pay, and catered lunch orders every shift. Company currently growing and seeking to expand its operations. Will learn plenty in lab with the training--opened my eyes to how biotech industry can work with this being my first professional role.

Cons

Fast-paced environment with less consideration for slower coworkers, coworkers that felt cliquey, and management that seemed distant and unapproachable. Getting along with coworkers was the toughest part for me. Some coworkers seemed unapproachable. Had trouble feeling a sense of belonging on the team with seemingly constant critique about my performance with very little mentioning of people seeing improvement.

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