Run and Don't look back! - Member Service Representative National DCP Employee Review

1.0
Jun 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Lots of Overtime and 401k

Cons

VP and Management is a Joke and have no experience as leaders. You will be bullied, micromanaged and retaliated on from management if you are not favored. HR sides with management with this behavior and could care less. You will be overworked and under paid while performing the job duties of 6 people. You have no voice or opinion unless its office gossip and your sex life and men. You are nothing more to management but there bonuses at the end of the year. This company has a high turnovers for a reason. You will be belittled, cursed out and called names on the calls with franchisee for no reason. The company could care less about this behavior because the franchisee owns shares with the company. Please look anywhere else than here.

Explore other reviews about National DCP

5.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

They care about their employees, lots of training and help

Cons

Stressful situations with customers, and sometimes can be hard to understand what the customer needs.

avatar
National DCP Response
3w
Thank you for making NDCP your employer of choice and for taking the time to share your feedback. We appreciate your positive review. We are sorry to hear that you are experiencing challenges in your position with National DCP. We encourage you to speak with your manager and/or Human Resources regarding your concerns so we can better understand the situation and work toward a resolution.
1.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was pretty okay honestly.

Cons

Everything except the pay was not very good.

avatar
National DCP Response
3w
Thank you for your review. I apologize that your experience with NDCP was not pleasant. NDCP has a strong culture of accountability. Our managers are trained and evaluated on managing operations and compliance. We also have several avenues for employees to bring their concerns to management. I hope that you were able to address your concerns prior to your departure.
See reviews by: Helpful|Rating|Date|All