Favoritism and worst Immediate level Management - Service National DCP Employee Review

1.0
Nov 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Family type environment. Lovely co-workers, Of course free donuts and coffee...

Cons

Bad and terrible immediately Level managers especially in Member services. Retaliation when employees voice out opinion, Employees unlawfully terminated and Top management does nothing about it. Favoritism. Employees know the job far better than Managers.Low pay.

Explore other reviews about National DCP

5.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

They care about their employees, lots of training and help

Cons

Stressful situations with customers, and sometimes can be hard to understand what the customer needs.

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National DCP Response
3w
Thank you for making NDCP your employer of choice and for taking the time to share your feedback. We appreciate your positive review. We are sorry to hear that you are experiencing challenges in your position with National DCP. We encourage you to speak with your manager and/or Human Resources regarding your concerns so we can better understand the situation and work toward a resolution.
1.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was pretty okay honestly.

Cons

Everything except the pay was not very good.

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National DCP Response
3w
Thank you for your review. I apologize that your experience with NDCP was not pleasant. NDCP has a strong culture of accountability. Our managers are trained and evaluated on managing operations and compliance. We also have several avenues for employees to bring their concerns to management. I hope that you were able to address your concerns prior to your departure.
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