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      National Garden Service

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      National Garden Service reviews

      No room for advancement, unfair wages! - Division Manager National Garden Service Employee Review

      1.0
      Jun 25, 2025
      Division manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You're able to be flexible in the time you work it's either so much work you can't handle it or not enough work to keep your people having hours.

      Cons

      The company is run by a man who still lives at home with his parents. That aside, the wages offered—especially to managers—are not fair or consistent. Experience isn’t recognized equally, and despite having more qualifications or time on the job, employees are often paid the same. Merchandisers, in particular, rarely receive raises, and it’s incredibly difficult and frustrating to secure one for them. While bonuses are occasionally given to managers and leads, the merchandisers—who are doing the bulk of the work—are frequently overlooked and undervalued.

      avatar
      National Garden Service Response
      10mo
      Thank you for sharing your perspective and for your years of service with National Garden Service. We value the commitment and dedication of our team members, and we take all feedback seriously as we continue to strengthen our organization. We recognize the concerns you’ve raised regarding advancement opportunities and compensation. Fairness, consistency, and recognition of our employees’ contributions are priorities for us, and we are actively reviewing our compensation and development practices to better support growth and acknowledge performance across all roles, including our merchandising teams. We appreciate your candid feedback, as it helps us identify areas where we can improve. While we regret that your experience did not fully reflect our values, we remain committed to building an environment where every employee feels valued and supported. —National Garden Service

      Explore other reviews about National Garden Service

      5.0
      Aug 19, 2025
      Garden merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Email Communication - Flexible Hours - Team Support

      Cons

      - Shipment Communication Issues - Continuous Training - No Office Work

      1
      avatar
      National Garden Service Response
      8mo
      Thank you for sharing your feedback! We’re pleased to hear you appreciate the flexibility, communication, and team support. We also value your suggestions around shipment communication and product education. Your input helps us continue to strengthen our training programs and overall associate experience.
      2.0
      May 15, 2026
      Merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with plants, being outside.

      Cons

      The job described does not match what the job is actually like. When I was hired I was told that you would most likely be off by noon everyday. Everything is inconsistent. You can’t plan around anything because trucks never come when they say they are going to. Working with the Kroger management is an absolute nightmare. You get little to no support from management. There have been several issue I’ve had with the company about my time card not being correct. Missing hours on my pay stub or finding out I was clocked out already when leaving a store for the day. I recommend anyone working for this company to keep a close eye on your time card and make sure it matched your pay stub! Almost all of the Kroger employees express how much they hate our company and because of that we are retaliated against in stores. The work load for one person especially if you have multiple stores is astronomical. They micromanage their employees when clocking in and out and with go spot check. Don’t hire people you don’t trust to clock in and out independently.

      1
      avatar
      National Garden Service Response
      1mo
      Thank you for sharing your feedback. We are glad to hear you enjoyed the outdoor nature of the merchandising role and working with our live product. We take concerns regarding time-tracking and payroll precision incredibly seriously; our goal is always to ensure our team is paid accurately and on time for every hour worked. We are continuously refining our logistics, communication tools, and field support to better manage unpredictable delivery windows. Additionally, we are actively working with our retail partners to ensure our in-store teams have a supportive environment to execute their jobs successfully. We value your feedback on communication practices and would welcome the opportunity to discuss your experience further. Please feel free to reach out to our HR department directly so we can look into your specific time card notes.
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