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      National Garden Service

      Engaged Employer

      National Garden Service reviews

      Loved the job, management was a bit iffy - Plant Caretaker National Garden Service Employee Review

      4.0
      Aug 19, 2025
      Plant caretaker
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Working outside -Was able to go in whenever I wanted, as long as it was somewhere between 6am and 11am -Flexible hours, workdays only lasted as long as my workload. Hours were mostly determined by me and how much I had to do that day, rather than a regular 9-5. Came in handy if I needed extra hours, I could stay longer and find more to do. -MANY breaks are encouraged because of working outside in the heat -My district manager was awesome, super nice and got straight to the point when it came to training.

      Cons

      -When it is hot outside it gets ROUGH. Drink tons of water, you'll need it lol -NGS management can be VERY lacking on communication -Kroger Floral management at my store complained about everything they could to my higher ups IMMEDIATELY without even trying to talk to me about anything first, and a lot of the complaints were heavily exaggerated. It's worth noting I got told multiple times daily by customers how good of a job my coworker and I were doing out there. Can't say this about every location, but it's worth mentioning because these last two cons ultimately led to my resignation.

      avatar
      National Garden Service Response
      10mo
      Thank you for taking the time to share your experience with us. We’re glad to hear you enjoyed many aspects of the role, such as the flexibility, outdoor work, and the support from your district manager. We also appreciate your recognition of the effort our teams put into caring for plants and customers. We’re equally grateful for your honest feedback regarding communication and the challenges you faced at your specific location. Your suggestions about providing more advance notice and handling concerns with balanced communication are valuable, and we are actively working to strengthen these areas across our teams. We’re sorry to hear that these challenges impacted your overall experience, but we truly appreciate the contributions you made during your time with us. Your feedback helps us improve, and we wish you the very best moving forward. —National Garden Service

      Explore other reviews about National Garden Service

      5.0
      Aug 19, 2025
      Garden merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Email Communication - Flexible Hours - Team Support

      Cons

      - Shipment Communication Issues - Continuous Training - No Office Work

      1
      avatar
      National Garden Service Response
      8mo
      Thank you for sharing your feedback! We’re pleased to hear you appreciate the flexibility, communication, and team support. We also value your suggestions around shipment communication and product education. Your input helps us continue to strengthen our training programs and overall associate experience.
      2.0
      May 15, 2026
      Merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with plants, being outside.

      Cons

      The job described does not match what the job is actually like. When I was hired I was told that you would most likely be off by noon everyday. Everything is inconsistent. You can’t plan around anything because trucks never come when they say they are going to. Working with the Kroger management is an absolute nightmare. You get little to no support from management. There have been several issue I’ve had with the company about my time card not being correct. Missing hours on my pay stub or finding out I was clocked out already when leaving a store for the day. I recommend anyone working for this company to keep a close eye on your time card and make sure it matched your pay stub! Almost all of the Kroger employees express how much they hate our company and because of that we are retaliated against in stores. The work load for one person especially if you have multiple stores is astronomical. They micromanage their employees when clocking in and out and with go spot check. Don’t hire people you don’t trust to clock in and out independently.

      1
      avatar
      National Garden Service Response
      1mo
      Thank you for sharing your feedback. We are glad to hear you enjoyed the outdoor nature of the merchandising role and working with our live product. We take concerns regarding time-tracking and payroll precision incredibly seriously; our goal is always to ensure our team is paid accurately and on time for every hour worked. We are continuously refining our logistics, communication tools, and field support to better manage unpredictable delivery windows. Additionally, we are actively working with our retail partners to ensure our in-store teams have a supportive environment to execute their jobs successfully. We value your feedback on communication practices and would welcome the opportunity to discuss your experience further. Please feel free to reach out to our HR department directly so we can look into your specific time card notes.
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