5.0
Jan 12, 2022
Current employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
Claims can be challenging but rewarding role. National Interstate is doing the right things to improve the technology, processes, staffing, engagement and the overall department. The leadership team is transparent with monthly meetings and I believe they are working on the right things. Department is only getting better!
Cons
Older systems but that is being addressed. At times the workload, but that is the world of claims in general, but also being addressed!