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      National Life Group

      Engaged Employer

      National Life Group reviews

      Callcenter - NOPE! - Agent Services Representative National Life Group Employee Review

      2.0
      May 13, 2015
      Agent services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company culture and HR (People Center) are very helpful. That's about all I have to say.

      Cons

      The call center was completely disorganized. They expect you to take calls for every department with not training or certifications. Management over the call center haven't the slightest clue what they are doing. All in all, the company is great! The call center for Life is horrible.

      Explore other reviews about National Life Group

      5.0
      Apr 23, 2026
      Actuarial intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, willing to teach

      Cons

      Sometimes unclear about work details, lots of extra projects

      avatar
      National Life Group Response
      4d
      We appreciate your comment about the great people at National Life! If you're unclear about details or need help prioritizing your work, please connect with your team leader. They should be able to help provide clarity.
      3.0
      Jun 2, 2026
      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, nice people to work with but as a consultant I feel a bit on the "outside".

      Cons

      Every single person that is an Executive Vice President is a man with the only woman being the CEO's Executive Assistant. Clearly you can see there is a distinct "known" here at this company.

      1
      avatar
      National Life Group Response
      4d
      We recognize that diversity has historically been an issue in our industry. However, if you look at our corporate board, we're actively working to diversify and will continue to make sure we consider all aspects. We will always focus on adding the most qualified talent to all of our roles across the entire organization. If you would like to connect further regarding this, I would welcome the opportunity to talk. - Michael Veilleux, Chief People Officer
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