Pros
100% match in 401k up to 5%, CTO, Volunteer time, open-door policy, flexibility, great colleagues. Everyone is so welcoming and my colleagues are great. They make the work day bearable and are a great source of support.
Cons
*The elephant in the room: NLG pays below market reference point, but every year they claim to be at mrp or to be re-evaluating salary ranges for positions. As inflation and cost of living continue going up, other companies have had company wide inflation adjustments for their employees but NLG has not. The salary increases and bonuses are insulting for the work loads expected of employees. We shouldn't have colleagues contemplating part time jobs just to make ends meet. If you're looking to be paid for the work you're expected to do, run far away. Not to mention the CEO and execs spend company wide meetings going on and on about how great the company is doing. I'm sure it's reflecting in their salaries but it sure as heck isn't reflecting in everybody else's paychecks. Those meetings have honestly become a slap in the face given the state of the world and economy, *Incompetent managers, directors, AVPs and VPs giving their even more incompetent work friends managerial roles. This has turned certain departments into cesspools. Seeing so many people being given managerial positions when they don't even understand what it is their teams do has made me and so many of my colleagues lose respect for upper management. People shouldn't be having mental breakdowns at their desks, in their cars or restrooms because of poor management and support. Let me repeat: It is quite common for people to have full on break downs crying because they have managers who cannot support them because they don't even know what a life insurance policy or annuity are, let alone what it is their employees do on a day to day basis. Said management is not responsive to feedback, they only want bootlickers complimenting them for doing the bare minimum. There's so much trauma bonding that goes on between colleagues it's honestly sad. *Company wide meetings are painful to sit through and could be summed up in an email. They love to hear themselves talk. These are two hour meetings of nothing but corporate buzzwords and statistics that don't mean anything to the average employee. They will go on and on about how the company is breaking records and expect you to cheer them on. *Depending on where you start your career here, there may or may not be opportunity for growth. In my department I feel like there's opportunity for growth, but looking from the outside in it seems like management does all it can to keep call center representatives in their roles. This is probably true of other departments as well. *In the past, management has ignored staffing issues despite teams and departments being in a world of hurt. "Why hire more people when you can have regular employees take on the work of two to three people?" is the NLG motto. *Remote opportunities are inconsistent across the board. CEO and execs are obsessed with coming into the office, and the people who do are essentially expected to make up for all of the remote people.
