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National Security Agency

Engaged Employer

Process driven, not goal driven - Systems Engineer National Security Agency Employee Review

3.0
Jul 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Access to world-class technology. A lot of bright people (in the science and technology areas). Interesting problems. Reasonable IT support and very good work life balance.

Cons

Very low quality workforce overall. At times NSA employment feels like welfare for ex-military who couldn't get better jobs. Moreover, because there are too many employees, we cannot reward the highest performers with a reasonable salary. Additionally, there is a serious lack of quality leadership at the moment--problems tend to fester for months and years without resolution because people are afraid to make hard decisions. As a result, the workforce is very process driven, not goal driven. People just don't set goals; instead, they tend to want to do the same things day in and day out. Getting stuck in a career rut is desirable for a lot of employees. Definitely not the place a motivated, ambitious young person wants to find themselves.

Explore other reviews about National Security Agency

5.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

“Very understanding and helpful in both direct and indirect ways. They generally have a passive communication style and may sometimes appear somewhat abstracted due to various challenges; however, they remain honest, thoughtful, and understanding in their approach to human nature. While not perfect, they are reflective of complex dynamics and are helpful in many ways when supporting employees and contributing to the protection of the United States and the broader global community.”

Cons

“Sometimes the agency may overdo certain things, but the intentions are generally well-meaning. Over the years, I have developed a better understanding of the complex dynamics involved. Some employees may occasionally feel overlooked or indirectly affected; however, many aspects of the organization are still beneficial and necessary. At times, employees are expected to follow agency directives and sub-directives, even within branches that may face limitations or operational challenges. While individuals may not always agree with every related factor or decision, the agency often has broader reasoning behind the actions it considers necessary. There is both a complex and practical approach to many areas of its structure and orientation. The social and interpersonal dynamics are not always ideal; however, the organization generally means well in many respects. I would recommend maintaining durable and respectful communication with employees and individuals, especially in uncertain or sensitive situations. The environment can feel complicated at times, particularly when someone is unsure of where they stand, but people are often still considered and valued even when they may not personally feel that way.”

3.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Large Variety of projects to support

Cons

Too much redundancy, multiple diff teams of people working same project without common knowledge or communication - hard to own responsibility with no responsibility

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