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National University

Engaged Employer

In my experience, leadership created an unsafe and harmful work environment - Sr. Marketing Analyst National University Employee Review

1.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

There are good people doing meaningful work, but they are often unsupported.

Cons

My experience at National University was deeply damaging and ultimately led me to leave for the sake of my health. Over time, I experienced a pattern of behavior from leadership that included intimidation, character attacks, and a lack of psychological safety. Concerns raised in good faith were dismissed or reframed as personal deficiencies. Rather than addressing issues, leadership enabled harmful behavior and protected management instead of employees. An associate director-level leader undermined my credibility, questioned my value publicly, and contributed to a toxic environment that persisted for months. This significantly impacted my reputation and ability to do my job effectively. When I sought support, HR processes felt focused on risk mitigation rather than employee well-being. The prolonged stress took a real toll on my mental and physical health. I have never experienced this level of burnout or distress in a professional environment before.

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National University Response
6mo
Hello, we appreciate the feedback you've taken the time to provide. We value all feedback as part of our ongoing commitment to continuous improvement. We encourage you to reach out to your HR Business Partner at askhr@nu.edu to share additional details so we can better understand and address your concerns. You are also welcome to contact our Ombudsman for neutral and confidential support at ombuds@nu.edu. Your feedback will be shared with University and Marketing leadership as part of our commitment to making meaningful improvements. Additionally, you may contact the Office of Institutional Equity (OIE) if your concerns involve allegations of discrimination or harassment based on protected categories. To file a report, please visit nu.edu/reportit select the appropriate category, and complete the online form. Thank you again for taking the time to share your experience.

Explore other reviews about National University

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The University has taken tangible and meaningful steps toward fulfilling its mission in an increasingly thoughtful and responsible way. There is a genuine commitment among leaders to collaborate more effectively and work together in support of shared goals. The 403(b) match is an outstanding benefit, and the PTO/sick leave offerings are equally strong and greatly appreciated.

Cons

One ongoing challenge is the imbalance between the volume of work and the number of people available to support it. Teams are highly committed, but workloads can at times exceed current staffing capacity.

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The two pros of working at NU are: remote work and inexpensive healthcare benefits compared to other companies. Working from home is nice but other than that, there are no pros.

Cons

No room for growth, extremely toxic work culture, leadership micromanages but is not helpful. Everything is so poorly run and students and employees suffer because of it. Also, the pay is incredibly low - you’re doing the work of an academic advisor and a financial aid advisor but for $21 an hour. Leadership manipulates employees by crying in meetings, forces employees to be on camera for 8 hours straight, and subjects everyone to toxic positivity. This was one of the worst working environments I have ever experienced.

3
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