Pros
I really like my boss, but I feel I know more than he does. I like Rheade Fahs, the CFO, he's very generous and caring. I have never been denied time off except by a previous manager who felt no one should ever take a Saturday off for any reason. It's great that we are closed on Sunday's and can have a family day or a day to attend church. I feel upper management listens when we have ideas or problems. Lots of issues are addressed immediatly. We have great labs, but some jobs arrive too slow and result in customer issues. Most home office staff are helpful and personable.
Cons
My sales budgets are set so high that I will never achieve them. Therefore bonus is impossible. The customer service scores we receive, called NPS, are slanted as they include feedback on the host store, marketing, price structures and things out of my control. Yet "bad" scores directly effect my paycheck. And mine alone. There is no responsibility taken by anyone else. The entire stores success or failure is mine and mine alone. So why aren't all decisions mine and mine alone. Remarkably unfair to take away compensation for something so arbitrary. Future of the company is shaky and we are supposed to just keep working and not fear for our future. We are too much in the dark. Also tired of working inside a Walmart . Sometimes the clientel is very difficult to handle. Really, the store should close at 6 or 7 since the last hour or so is simply someone babysitting the store. Last year I had a STELLAR year in sales and received a 2% raise. 2%. Not even enough to cover the increased cost of insurance. With my low raises (sometimes none) I feel as if my salary has been stagnant for 5 years. My personal costs keep increasing. My salary does not.