Be Ready to Deal with a lot of Emotions from Managers - Systems Support Representative National Vision Employee Review

2.0
Oct 17, 2022
Recommend
CEO approval
Business Outlook

Pros

-Yearly bonus -Some friendly coworkers -Benefits

Cons

-Managers are horrible -Managers constantly blame team for everything -Everything breaks every single day -Refuse to hire anymore people -Couple of the managers are very petty if you don't go along with everything they say -Rotating Saturday work -Managers pick favorites -Managers give preferential schedules to favorite employees -Metrics make absolutely no sense... certain employees are opted out of it for no reason -Managers will sit there and watch the team die with calls if it's super busy -Absolutely no room for growth -You get virtually no PTO until after your first year at company -Pay is pretty horrible -Very micromanaging to the point where you're supposed to answer your calls the same exact way, get dinged if you don't

Explore other reviews about National Vision

5.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent pto and great culture

Cons

Open 6 days a week

4.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of overtime opportunities to be had. Vending machines and free coffee

Cons

Overtime is often mandatory in peak season.

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