It was well thought out. - Customer Service Representative Nationwide Employee Review

3.0
Oct 27, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits were good, and they are good, at least they were in my department with work/life issues. The managment was generaly good. There were quite a few departments that offered varied hours for those that do not like the Mon-Fri weekends off schedule.

Cons

Way to much need for the "Four year degree" to really be considered for advancement. Way too much changing, as far as the way things should be done, we barely had time to get used to one policy before in was changed, this was mainly the case when it came to how to answer the phone, or how to process somthing. They need to remember that we humans are creatures of habit, and it it isnt broke. couldnt we just leave it?

Explore other reviews about Nationwide

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

We can wfh 3 days a week

Cons

Upper management likes to make organization changes frequency

4.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

-For the most part, the people you work with are good people. Made real lifelong friends and mentors. -As with all large companies, there are plenty of opportunities to advance and/or move around if something isn't a good fit. -One of the rare places still offering a pention

Cons

-Office politics promote plenty of people who don't deserve it and the teams happiness is highly dependent upon who you end up reporting to -WAY too much false urgency created by bad leaders -Big company means slow moving in all the stuff you want to go fast. Often times too many cooks in the kitchen

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