DO NOT WORK FOR THIS COMPANY - Customer Service Specialist Nationwide Employee Review

1.0
Mar 22, 2017
Recommend
CEO approval
Business Outlook

Pros

flexible shifts food days tuition reimbursement casual dress code laptops

Cons

Working for this company was okay for my first week of employment. After that i was placed on mandatory overtime for the entire time I worked for this company. Some have worked here for 7 plus years and have stated they have been on mandatory overtime (10plus hours) since they started as well. Nationwide decided to close down all non standard locations and told us one week before Christmas we will be without a job. Merry Christmas to us! Management is beyond shady and find any reason to put you on an action plan to fire you if you challenge them in any kind of way (like questionable their management skills) Management has no idea how to do the work, but is so numbers driven quality doesn't matter and its ridiculous. The employees aren't very friendly but I understand since we are not allowed to talk to each other during our work day, we are confined to our desks.

Explore other reviews about Nationwide

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work options, decent health options for eyes and dental, 401k match, basic communication

Cons

will micro manage you in certain roles, health insurance isnt great, will look at short term trends in performance over the long term.

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