Liability Adjuster - Non Injury Liability Claims Adjuster Nationwide Employee Review

3.0
Jun 17, 2015
Recommend
CEO approval
Business Outlook

Pros

- Easy interview process/Always hiring - PTO starting is 18 days with options to donate blood and get more PTO - Young crowd in non-injury claims, cool coworkers

Cons

- LOW starting pay for industry standards and they say that in your 6-8 months you get a huge 20% raise, but that's not s guarantee--- And they expect you to work nights and weekends or any open shift that they need you to work - Claim work load can be very overwhelming and unmanageable and management doesn't seem like they care to even out the claim load between shifts - VERY "mid west" company with no innovation for the future- Management is stuck in the "old" way of business like having a strict dresscode (when the job is 90% on the phone... who cares if I'm in jeans, I can do my job just fine) - Office politics.. Depending on your manager, it can feel very micromanaged- If you finish your work 10 minutes early and want to leave, depending on the manager you could "get in trouble" - Time commitment to the department you are hired in is 18 months, which can feel like forever and when the 18 months is up there are about 20 people all trying to get promoted to the same open position - Unfair "grading" system- some managers give promotions and bonuses to those who they like that do not preform well at all... It matters more that management likes you, not the quality of the work you do - At the end of the day, it's claims- you're talking to upset/impatient people who expect you to bend over backwards for them and they still yell at you for not doing enough. No one understands their policy coverages and a lot of the time you're "wrong" when you had nothing to do with the issue at hand. It's a very thankless job.

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3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work options, decent health options for eyes and dental, 401k match, basic communication

Cons

will micro manage you in certain roles, health insurance isnt great, will look at short term trends in performance over the long term.

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