Pros
Great pay, great people, great office, great benefits, great perks, and catered lunches every day.
Cons
Start-up so there is chaos some of it controlled and some of it not. For the support team there is a workforce manager that definitely tries his best to schedule people but out of his control employees do call out leaving others to pick up where they are absent. There is a 'silent' sort of unspoken rivalry between Dallas and Palo Alto team. Both teams like to magnify errors made by co-workers in the opposite office. There was also no training, and the little training that was given was pretty bland for a company oozing fun culture. The management team shows favoritism but when they need you they need you and will suck up to you like you've been best friends for years. With the company growing at such a fast rate you can get lost with new people and new roles, the downfall is if you make a mistake it is a face value mistake and no consideration is taken from the people who know you best as an employee.