Sales people - run! A case study in start-up mismanagement - Sales Navan Employee Review

Thank you for your candid feedback. Leadership changes are never easy for an organization. I do recognize that some things may have become more challenging in recent months -- both due to COVID-19 and as we work to improve sales execution and our productivity. I am proud that we have adjusted sales targets to be based on metrics that are achievable in the current period while there isn’t much business travel. We will continue to monitor this and make reasonable adjustments. It was quite a difficult decision to reduce our global workforce (RIF was just under 25%, actually). And this did include closing our Chicago office which we’d opened recently. While difficult and painful for all parties -- especially the impacted employees, the layoffs were the right decision to ensure we are organized optimally to serve customers and travelers long into the future. And I’m glad that several of the Chicago team members accepted our offer to relocate to other TripActions offices. Again, thank you for sharing your feedback and sorry we weren’t able to discuss directly while you were still at TripActions. - Carlos