Disappointing leadership - Anonymous employee Navan Employee Review

1.0
May 6, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Once upon a time, there were very talented people working at TripActions and decent benefits. The benefits are no longer and the good people left are holding onto the paycheck until they find another opportunity or are laid off.

Cons

It is extremely disappointing to see leadership at TripActions lack all humanity. Everything stated in these reviews is true. In the last year, there were multiple reported instances of harassment that were covered up. The CEO bragged about having hundreds of millions of dollars in cash only to lay off more than 30% of his staff on a zoom call (with no severance or healthcare). The company runs on a culture of fear with a constant revolving door of hiring and firing without acknowledgment or explanation. No one asks questions or disagrees with execs for fear of retribution. There is no transparency, no trust and no psychological safety.

Explore other reviews about Navan

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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